________________________________________________________________________________
Purchase Options
________________________________________________________________________________
If you are going to buy on ebay please see this info...
http://www.allstoresunited.com/info/referral/index.htm
If you want to save 5% please see this info...
http://allstoresunited.com/info/discount/index.htm
thanks
-dave
________________________________________________________________________________
Large Purchase Info
________________________________________________________________________________
Sorry man i really don't have much time these days but once i get my site
built it will be easier to give discounts and work with people.
If you are going to do a big order i can do this for you - see here...
http://allstoresunited.com/info/discount/index.htm
Please build your list neatly and include all the regular retail pricing on
everything, and then show the total and then the 5% discount subtracted from the
total at the bottom.
I will add the shipping price to the total you come up with and we can complete
the arrangement and the order if we both agree.
thanks
-dave
________________________________________________________________________________
Ebay Feed Back Reversal
________________________________________________________________________________
I see your feed back.
I'm sorry things wern't good for you, and i'm really sorry to be a disappoint
ment to you.
Can i fix it or make things better some how so you will feel better and be ok
with reversing your feedback and comment on ebay? It really hurts my score allot
and i try my best. Please let me know if there is something reasonable we can
agrree on to change things.
Thank you
-dave
__________________________________________________________________________________________________
Ebay Prices & Discounts
__________________________________________________________________________________________________
About prices and discounts...
Just win the things you want on ebay.
Then tell me when you are done shopping. (don't pay yet)
then When i get your message I will discount your shipping and adjust your
total.
Note: If you want an additional 5% discount you can do this…
(It is a bit cheeky and sneaky but it is a way that will work if you want to
save more money.)
1.) After you receive your item(s), message and tell me that you got your order
ok and that you would like to do the 5% discount process.
2') Then i will send you an agreement to cancel the transaction in ebay.
3.) After you accept to cancel the transaction ebay will return some fees to me
and then i will be able to give you the 5% discount as promised.
(You can have a refund or 5% or a credit of 5% - which ever you want)
__________________________________________________________________________________________________
Responses For Skype
__________________________________________________________________________________________________\
(Section 01)
----------New Skype Contact General Info----------
Thanks for using skype and adding us to your contacts.
We are almost always logged on to skype, but not always showing the “Online”
status.
(Sometimes our skype status shows “Away”, sometimes “Not Available”)
But that doesn’t matter. Even if we are not “Online” you can still message us
just as you would in ebay or email.
We will see your messages when we return, and we will replay to your questions.
*Below is some general info that will probably help answer a few questions you
might already have.
(Section 02)
----------Products & Pricing Info----------
Here are a couple sites you can use for price reference and
ideas.
They are not our web sites, they are other company’s sites.
(Our web site
www.alohapaintball.com is not functional yet – it will still take a lot of
time and work.)
When you see something you like send us the link (http://www...)
Then we will get back to you with a price.
Here are a few example sites that are good for reference…
www.ansgear.com
www.actionvillage.com
www.paintball-online.com
www.paintballgateway.com
(Section 03)
----------Shipping: International Packaging Info----------
Here are the procedures we’ve found most successful for shipping paintball
equipment internationally...
- Will mark the package as a gift
- Will value it at a lower value then it is worth
(usually at 100.00 or less, to keep the taxes very low)
- Will give general description "Painting Equipment & Parts" (paintball, gun,
marker, full auto, etc. is not mentioned)
- Will send in personal name (Dave Engels), not in company name
- Will not include invoice showing actual value or prices
- Will remove the retail packaging to make it look not new (if you wish)
- Will disassemble equipment (for example: take a marker apart) we will do that
for a $5 to $10 fee (if you wish)
- If there is anything else you would like done or not done just let us know
(Section 04)
----------Shipping: International Rates & Info----------
You can calculate more accurately if you go here:
http://ircalc.usps.gov
I have included the information below for an APPROXIMATE quick reference guide.
As you will see, you get more “more for your money” when your order is larger.
(USPS Priority Mail International – 6 to 10 business days)
*Approximate rates to most international countries
1 pound of items = 25.00
2 pound of items = 29.00
3 pound of items = 33.00
4 pound of items = 37.00
5 pound of items = 41.00
6 pound of items = 45.00
Etc…
>>> Continue adding about 4.00 per pound.
>>> Up to 44 or 66 pounds – it depends on what country.
>>> Different maximum box weights and sizes are allowed in every country.
(USPS First Class Mail International – 10 or more business days)
*Approximate rates to most international countries
1 pound of items = 12.00
2 pound of items = 18.00
3 pound of items = 25.00
4 pound of items = 32.00
>>> The option for using First Class Mail International is no longer available
after 4 pounds.
>>> For Instance, a package that weighs 4.1 pounds must be shipped at the 5
pound price via. Priority Mail International.
>>> There are some box dimension restrictions – package can’t be more than 24
inches long.
(USPS Priority Mail International – 6 to 10 business days)
*Approximate rates to Canada
1 pound of items = 20.00
2 pound of items = 22.00
3 pound of items = 24.00
4 pound of items = 26.00
5 pound of items = 28.00
6 pound of items = 30.00
Etc…
>>> Continue adding about 2.00 per pound.
>>> Up to 44 or 66 pounds – it depends on what country.
>>> Different maximum box weights and sizes are allowed in every country.
(USPS First Class Mail International – 10 or more business days)
*Approximate rates to Canada
1 pound of items = 6.00
2 pound of items = 10.00
3 pound of items = 14.00
4 pound of items = 18.00
>>> The option for using First Class Mail International is no longer available
after 4 pounds.
>>> For Instance, a package that weighs 4.1 pounds must be shipped at the 5
pound price via. Priority Mail International.
>>> There are some box dimension restrictions – package can’t be more than 24
inches long.
(Section 05)
--------------- Shipping: International Additional
Info------------------
As stated above, shipping rates are better deal for you when your order is large
because after the initial 20.00 to 25.00 for the 1st pound it only
climbs 2.00 to 4.00 more per pound.
If you want to calculate shipping on one or two things or even a large order
here is how.
You can check shipping rates at www.usps.com
Click "calculate postage"
Then click calculate "international postage"
Then click the select a destination (down arrow)
Put in your country, or if you can't then put in our country.
If it asks you for a zip/postal code you don't need to enter one,
but if you want it anyhow, it is 49307.
How much things weigh is something you will need to estimate -
ask us if you don’t really know.
Remember to add some extra weight for boxing and packaging.
(That’s about 1 pound of boxing/packaging for every 4 pounds of product)
"Priority Mail International" is the shipping method we most
often use.
(click on "Show Dimensions" to see the maximum size allowed per
box)
If your package is under 4 pounds we can use "First-Class Mail
International Package" if you want.
"Priority Mail International Flate-Rate Box" or "Priority Mail
International Large Flate-Rate Box" is not a method we can usually use because
of box size restrictions. (paintball items do not fit in these special boxes)
If you need help calculating weights and sizes etc… let us know.
Here is our full address if you need it for calculating shipping to or from us
to you or you to us…
To Name: Dave Engels
Street Address: 1205 North State Street
City Name: Big Rapids
State Name: Michigan
Zip/Postal Code: 49307-9780
Country: United States
(Section 06)
----------Payment: To Business Paypal Account ----------
Step By Step Directions to “Send Money” to our business paypal
account (service@allstoresunited.com)...
Login to your payapl account at
www.paypal.com
Click the “Send Money” Tab
In the “To” field put in our email address (service@allstoresunited.com)
In the “Amount” field put in the total including shipping etc..
In the “Currency” field select “USD – U.S. Dollars”
At the “For” options select “Goods”
Then click the “Send Money” button.
At the next page, scroll down to the “Subject” field say this… “Refer to
previous conversation”
In the “Message” field please enter this information…
(It is important to do this so that when we receive your payment we will know
exactly who it is from and what it is for)
Skype Name (if available):
Ebay Name (if available):
Phone number: (if available):
Email Address (if available):
”Order List” & “Order Notes” (if available): *from previous conversation*
Note: Paypal only allows 300 characters in the message field, so if you can’t
fit everything don’t worry, we will refer to our previous conversations /
messages to make sure we get your complete “…Order List… and “…Order Notes…”
that we agreed upon.
Note: Other forms of payment are also accepted if you would rather pay a
different way. For example: wire transfer, western union, credit card, etc…
(Section 07)
----------Payment: To Personal Paypal Account----------
Paypal payment to our personal paypal account (4% fee not
required)
The 4% fee is a fee that paypal charges to business accounts.
So if you pay to our personal paypal account (llegree@softhome.net)
then the 4% fee is not required.
The catch is that you can not use a credit card or any credit type payments to
this account.
The types of payment are limited to only a few options…
OPTION 1 payment via “paypal balance”
(cash in your paypal account)
OPTION 2 payment via “echeck”
(and electronic check that is from your bank account linked with paypal)
OPTION 3 payment via “checking/savings account”
(money through paypal from your checking or savings bank account linked with
paypal)
Payment can not come from a credit card, not even part of it.
If you do pay, and credit of some kind is used, we will need to deny your
payment.
So please be sure you understand the information before you send payment to this
paypal account.
Step By Step Directions…
Login to your payapl account at
www.paypal.com
Click the “Send Money” Tab
In the “To” field put in our email address (llegree@softhome.net)
In the “Amount” field put in the total including shipping etc..
In the “Currency” field select “USD – U.S. Dollars”
At the “For” options select “Goods”
Then click the “Send Money” button.
At the next page, scroll down to the “Subject” field say this… “Refer to
previous conversation”
In the “Message” field please enter this information…
(It is important to do this so that when we receive your payment we will know
exactly who it is from and what it is for)
Skype Name (if available):
Ebay Name (if available):
Phone number: (if available):
Email Address (if available):
”Order List” & “Order Notes” (if available): *from previous conversation*
Note: Paypal only allows 300 characters in the message field, so if you can’t
fit everything don’t worry, we will refer to our previous conversations /
messages to make sure we get your complete “…Order List… and “…Order Notes…”
that we agreed upon.
Note: Other forms of payment are also accepted. For instance: wire transfer,
western union, or credit card.
(Section 08)
----------Payment: Wire Transfer Info----------
Our bank does not charge a fee to accept incoming wire transfers.
If a fee is charged it was not done so by our bank and it is out of our control.
The fee may come from one of the following:
1) Charged by your bank
2) Charged by a United States bank working with your International bank to
convert the currency.
Even if your bank charges you a fee up front to send a wire transfer, there may
also be this “invisible conversion fee” that your bank may not mention or even
know about, even if you were to ask them.
This fee happens fairly often and then the customer that sent the wire transfer
wants to know why and/or doesn’t believe us when we get the payment and tell
them that the payment is short x many dollars.
So please make sure you are very, very persistent and explicit with your bank so
there will be no surprises for either of us.
In most cases the dollar amount that is short is a rounded dollar amount.
For instance: a payment may be short exactly $15.00 or $25.00 or $30.00 when it
arrives to our bank.
We have never seen higher than $30.00 short on a $3,500.00 payment.
So the good news is that even if there is a surprise and some of the payment is
missing, at least it is a low percentage like only 1% to 1.5%.
If this shortage in funds happens, you will need to send the difference that is
missing in some form of payment.
You can pay the difference via paypal, credit card, money order, western union,
or another wire transfer.
If you need more information to do a wire transfer let us know.
-----Wire Transfer Details-----
Full Receiver Name:
Lake Michigan Credit Union
Receiver Address:
P.O. Box 2848
Grand Rapids, MI 49501
Routing Number / ABA Number / Transit Number / Bank Code:
272480678
IBAN / Swift or Routing Code: (International Bank Account Number)
No IBAN / Swift or Routing Code required when sending money to USA
Account Number:
102000265830
Receiving Bank SWIFT ADDRESS / BIC -or- Receiving bank:
No SWIFT Number required when sending money to USA
Account Name & Address:
David E Engels
1205 N State St
Big Rapids, MI 49307
Bank Country:
United States
(Section 09)
----------Paypal Security----------
When you buy something through ebay, we are charged fees.
But if you buy direct we do not pay any ebay fees, so we can discount the price.
(Cutting out the middle man) Note: We are still charged paypal fees however but
there are ways of avoiding those as well. It can save both of us some additional
money. (We can explain this in more detail latter if you wish.)
Here is some information to consider if you are skeptical of doing this…
People are often hesitant to buy outside of ebay for fear that they will get
scammed and have no recourse.
The Truth is that it doesn’t matter who or where you buy from. Paypal is the one
who is protecting you. If you use paypal to make a transaction and you don’t get
what you paid for, they will be the ones to mediate and make sure it is made
right. To see for your self what I am talking about go to an item on ebay that
you have recently won and click “report a problem” in the next couple steps you
will notice that it will take you to your paypal account where you will continue
to “report a problem” If you go directly to
www.paypa.com and log into your account you will see this same information
there. Click the “Resolution Center” link at the top, and on the next page click
“report a problem”. So maybe you can start to see for your self that Ebay is
only a sales portal – The actual Judge Jury & Executioner is Paypal.
Additional Notes / Comments 1: You win your stuff in ebay – but you pay for
your stuff in paypal – paypal is the backbone – ebay is only a large website.
Additional Notes / Comments 2: The only recourse you have in ebay is to leave
negative feed back, but that doesn’t do you much good when someone ran off with
your money, or sent you a pile of junk.
Additional Notes / Comments 3: Figuratively speaking… if ebay and paypal were
dogs then it could be said that, “ebay will only bark at you, but paypal will
bite you.”
(Section 10)
----------All Contact Info----------
Parent Company Name: All Stores United (www.allstoresunited.com)
Parent Company Email:
service@allstoresunited.com
Cell: 001+ (231) 796-4044
Store: 001+ (616) 430-3001
Skype Contact Name: allstoresunited.com
(Note: Skype is the best way to contact me – other than by phone)
Other Email Accounts:
Email:
service@alohapaintball.com (check every couple days)
MSN:
alohapaintball@hotmail.com (check very rarely)
Yahoo:
alohapaintball@yahoo.com (check very rarely)
Shipping Address & Return Address:
Name: Dave Engels
Street Address: 1205 North State Street
City: Big Rapids
State: Michigan
Zip/Postal Code: 49307-9780
Country: United States
__________________________________________________________________________________________________
Ebay / Skype / Email Responses
__________________________________________________________________________________________________
”What is my tracking number” (Include Info Below W/ Tracking Number Info)
The “tracking number” provided is not of much use locating the exact position of
your package.
It is not a good number for tracking because www.USPS.com does not have a good
tracking system.
But if you don't receive your package by 3 weeks it is a good number to have to
give to your customs office.
Also note, the “tracking number / parcel number” we give you may take a couple
days to update in the
www.USPS.com system. Again, the tracking information they provide is not
very helpful. It is not like
www.UPS.com or
www.Fedex.com or
www.DHL.com. The USPS is not as dependable or predictable as other shippers
but it is the only international shipper that offers affordable prices. All
other shipper’s prices are hundreds of dollars more than the USPS. It is for
this reason that we use them for our shipments.
“Where is my item?” (For A First Class International Item - First Message)
Your item has shipped via
www.USPS.com First Class International Mail. According to the USPS a package
shipped via First Class International Mail may take up to 30 days to receive –
sometimes it can take longer, but that is very rare. Please give it some more
time but stay in touch and let me know if you still need help after more time
has passed.
Thanks
-dave
“Where is my item?” (For Special Case - Only Used For
Last Resort)
I’m sorry you Haven' received it yet, I will call
www.USPS.com and see if I can figure anything out.
If worst comes to worst, I will file an investigation on the one we shipped you
and just send you another.
If the original one we shipped to you ever shows up please send the package back
to us, even if you have opened it you can mark "return to sender" on it, and the
mailing company will return it to us for free (no charge to you).
Please give me a few days to look into it first & start an investigation if need
be.
Thanks
-dave
_________________________________________________________________________________________________
Problems / Returns
_________________________________________________________________________________________________
If you are sending your marker in for warranty / repairs then you should print
the transaction details from the paypal payment and send it with your item to
the manufacturer.
My best advice is this…
Don't send an item back to the manufacturer.
Figure out what is wrong with it and then tell the manufacturer to send you the
parts you need to fix it.
This way you are all the better because…
1.) You will not need to pay for any shipping to send the item back.
2.) You will know the workings of your item much better.
Most items are fixable – it may just need parts.
It is better that you learn your item - learn it’s “in's and out's” - learn how
to take care of it and how to fix it.
You are better off to know how to repair your item anyhow because if you run
into a situation again then you will know better how to take care of it.
Also you should know that manufacturers are often willing to send repair parts
for free.
I may need to talk to them for you but this can usually be arranged. (Just ask
me to “go to bat” for you if they are reluctant)
So it is is always much better in the long run to know how to fix it then to
just give up and want a new one or a different one.
This is what makes the most sense.
But if you give up and you want to send it back, you will need to send it to the
manufacturer.
This is stated in the sale…
|
Return Policy: |
I will help you work with them - if you need my assistance please
tell me.
Thanks
-dave
__________________________________________________________________________________________________
Ebay – Agree To Mutual Withdraw
__________________________________________________________________________________________________
We will need you to agree to a mutual withdraw in ebay. We will send an unpaid
item dispute. Don’t be alarmed or think the worst. We just need you to agree to
mutual withdraw from the transaction so we can recover the fees that ebay
charged us for the sale. (approximately 10%). Even though you didn’t pay for the
item ebay still charges us for supposedly selling it to you. It is a stupid
unfair system sometimes but that is how it actually works, in case you didn’t
know. Also note, we are not going to hurt your ebay score or put any strikes
against you. All we need for you to do is just agree to mutual withdraw from the
transaction when we send you the message. It comes in the form of an Unpaid Item
Dispute, but if you read closely you can see we are not disputing anything or
trying to get you in trouble with ebay. In the message there is an option to
“agree to mutual withdraw from the transaction.” Just select that, submit your
agreement, and everything is fixed. No hard feelings, no ebay strikes, and all
positive feedback. So please accept this agreement when we send it to you so
that we don't pay ebay a bunch of money for nothing, and everything will be
good. Hope you understand – But if you have a question or concern about what to
do when you get the ebay unpaid item message just ask for help.
thanks
-dave
1+ (616) 430-3001
__________________________________________________________________________________________________
Problem - Item Out Of Stock
__________________________________________________________________________________________________
I'm really, really sorry, I ran out of these and was not aware.
When I went to pack your item I realized then that I didn’t have any left.
I have just reordered more of these and will have in approximately
3 to 4 days.
If you want a refund I understand and will do so right away.
If you want to wait for the item still let me know and I will ship it to you
when the order arrives.
I’m sorry to be a disappointment and for my inconvenience to you.
Please try to be forgiving in you feedback
Let me know your wishes.
-dave
__________________________________________________________________________________________________
Drop Ship Info For Companies
__________________________________________________________________________________________________
Shipping label is already signed and dated
steps...
1) Print it
2) Cut it in halves
3) Stack copies in order 1, 2, 3 (1 being on top)
4) Keep the 4th copy (keep for your records - I will keep the .MDI file on the
server so I shouldn't need it back)
5) put the 3 slips in the
usps customs form envelope (see link)
6) Please put item(s) in an unmarked box or bag & don't use any taped or such
that may identify it as a paintball item.
7) Please also do not place any paper work or packing slips in or on the box.
8) Packaging suggestion - We use
white plastic poly bags (see link) for almost all our items (US and
International) Less weight of course = less money.
9) If the package label says Priority Mail on it then usps will want to see the
red white and blue
priority mail tape or stickers (see link) on all sides the box/package. you
can order them for free if you don't have any.
Call me if you have any questions or concerns, & thank you for your willingness
to be flexible.
I expect business between us to grow exponentially thanks to your
open-mindedness.
Again, thank you.
Dave Engels
Aloha Paintball
1205 N. State St
Big Rapids, MI 49307
Phone: 616-430-3001
__________________________________________________________________________________________________
Appology...
__________________________________________________________________________________________________
I
know you are probably thinking this is getting ridiculous that i have not
shipped your order yet.
Just do believe me that i will not disappoint you much longer .
Also just some useful information for you to have and to know...
You have 45 days from the time you send a payment before you would need to
dispute me in paypal.
If you dicide it is necessary to file a dispute then I only ask that you please
wait until just before the 45 days are up.
This will give more time to correct problems, resolve issues, etc...
Once you file a dispute my options of ways to fairly resolve the matter become
limited.
Please know i am an honest person and do try to be fast, helpful, and fair.
It has just been a rough period in life and a difficult business transition that
i've been going through.
ANSgear has also been a big pain in the neck to work with and order from.
You can trust me though, i will not run off with your money.
I will deliver as promised.
Hope to keep your respect and do business with you after we get past this bad
part.
I will notify you of your orders departure soon (still waiting on ANSGear Items
only)
Sincerely
-Dave
-AllStoresUnited
__________________________________________________________________________________________________
Still Waiting For Payment
!
__________________________________________________________________________________________________
Hi
We are still waiting for payment from you.
Will you be sending money? Or no?
If no, then see our tutorials on how to cancel a transaction.
If you don’t send payment or respond then we will need to do a dispute that is
unfortunately not so nice.
It will require you to pay, or it will automatically put a strike against you if
you don’t.
We don’t want to do this, but it is the only other option ebay gives us to get
our money back.
(Explanation: Ebay automatically charges sellers for items when they sell –
weather or not the buyer pays.)
So please tell us if you still want your items or if you need to cancel your
order.
If you communicate with us, we will send you the nicer unpaid item dispute.
It will allow you to agree to mutual withdraw from the transaction.
Go to:
http://allstoresunited.com/tutorials.html
Click the "Cancel A Transaction Video"
This will show the steps that will need to be taken buy you and us if you do not
want your item(s) any more.
Thank you.
- dave
__________________________________________________________________________________________________
Stated That They Want To Cancel The Transaction.
__________________________________________________________________________________________________
The information below explains the ebay “Unpaid Item case / Cancel Transaction
reminder” and why we send it.
First of all, it will not hurt you or your ebay score at all.
We need to send you this so that ebay will give us our money back for the sale.
(Explanation: Ebay automatically charges sellers for items when they sell –
weather or not the buyer pays.)
Here is a video / tutorial that thoroughly explains the process of canceling a
transaction.
Go to:
http://allstoresunited.com/tutorials.html
Click the Cancel a transaction video link.
(2:25 in the video is the important part for you to know)
We have already done most of the steps (shown in the video) to create the unpaid
item dispute.
All you need to do now is open it & click “accept the sellers request to cancel
the transaction”
Thank you.
- dave
__________________________________________________________________________________________________
PayPal Refund Message
__________________________________________________________________________________________________
Style 1 (short explanation)
Ok her is the refund.
Please check your ebay messages for a request to cancel the transaction.
Just need you to “accept the sellers request to cancel the transaction” and then
every thing is ok.
thanks
-dave
+001 (616) 430-3001
Style 2
Please now read our message to you in ebay.
It explains the ebay unpaid item dispute you will have from us, and how to
correctly respond to it.
Go to your my messages in ebay and read our message there before responding to
the dispute.
Thank you
-dave
__________________________________________________________________________________________________
PayPal Dispute Message (counter offer)
__________________________________________________________________________________________________
Options…
A.) I can refund you $_____
B.) I can _____
C.) You can send the purchase back to me and get a refund...
+001 (616) 430-3001
__________________________________________________________________________________________________
Drop Ship Notes
__________________________________________________________________________________________________
- Please don't show actual value of marker on or in the box.
- Please use a box that doesn't depict paintball items or say paintball.
- Please say "Sports Equipment And Parts" for the description of the package
contents.
- Please value the package at 100.00 or so on the shipping label, so that the
customer doesn't pay super high taxes.
- Please mark as "gift" on the shipping label.
- Please use this exact address for the return address...
Dave Engels
1205 N State St
Big Rapids, MI 49307
United States
If you have questions about any of this please call me
616-430-3001
thanks
-dave
__________________________________________________________________________________________________
USPS Click & Ship (Descriptions)
__________________________________________________________________________________________________
Painting Equipment (Repair & Extra Paint Parts)
Pneumatic Painter + Repair/Extra Paint Equipment
Painting Equipment (Repair & Extra Paint Parts)
Pneumatic Painter + Repair & Extra Painting Parts
__________________________________________________________________________________________________
Alternative Payment Methods If PayPal Account Is Limited
__________________________________________________________________________________________________
Hey,
I’m really sorry about this payment problem.
I know it’s frustrating.
Our normal business paypal account that we use is messed up right now. (service@allstoresunited.com)
Here is one idea for a temporary alternative solution that I think will work to
make a payment. (Tell me if I am wrong)
--- You can go to paypal.com
--- login in with your username and password
--- then click send money (it is a tab at the top of the page)
--- in that screen enter our other paypal payment address (sales@allstoresunited.com)
--- then enter the amount including shipping
--- then select the goods button
--- then in the next page there is a message field. Please put your ebay name,
item number(s), your full name, and your full phone number in the message field
so we will know what the payment is for, and so we can call you if we have any
problems or questions.
Another temporary payment solution…
Payment via credit card over the phone.
If you have any other ideas please share them.
Note:
We are doing what we can to get the problems with our normal business paypal
account resolved.
Unfortunately paypal support is not very mindful of the urgency of this matter,
and to the inconvenience it is causing our customers. They say it will be fixed
by Fednesday, but I don’t want to get yours, or my expectations to high in case
they are not able to help resolve the problems by then.
P.S.
This is not an attempt to scam you, I am just giving ideas for a temporary
alternative solution so you are able to make a payment and so we are able to
ship your itme(s).
If you would like, you can send me your full phone number and I will call you to
discuss any ideas or questions you have.
(Note for international buyers: I can only speak English)
Please let me know how you would like to proceed.
And again, I am really sorry for this inconvenience.
Sincerely
Dave Engels
AllStoresUnited
1205 North State St.
Big Rapids, Michigan 49307
Phone: +001 (616) 430-3001
----------------------------------------
More notes for the skeptics…
----------------------------------------
By the way...
You can also select the send money for "ebay items" button. It will warn you
saying "paypal recommends that you use ebay check out to pay for these items" -
but if you have much experience with paypal you'll know that it doesn't matter
how you pay or send money, (paypal will always protect and side with the buyer
more than the seller in a dispute)
Anyhow i would hope that our ebay account is proof enough that we
are legitimate, and that this is not just another scam but only a temporary
solution until the problem can be corrected.
thanks
-dave
__________________________________________________________________________________________________
Three Part Message
__________________________________________________________________________________________________
In case you didn't get the message already...
Part 1 of 3
Hey,
I’m really sorry about this payment problem.
I know it’s frustrating.
Our normal business paypal account that we use is messed up right now.
(service@allstoresunited.com)
Here is one idea for a temporary alternative solution that I
think will work to make a payment. (Tell me if I am wrong)
--- You can go to paypal.com
--- login in with your username and password
--- then click send money (it is a tab at the top of the page)
--- in that screen enter our other paypal payment address (sales@allstoresunited.com)
--- then enter the amount including shipping
--- then select the goods button
--- then in the next page there is a message field. Please put your ebay name,
item number(s), your full name, and your full phone number in the message field
so we will know what the payment is for, and so we can call you if we have any
problems or questions.
-Continued-
Part 2 of 3
Another temporary payment solution…
Payment via credit card over the phone.
If you have any other ideas please share them.
Note:
We are doing what we can to get the problems with our normal business paypal
account resolved.
Unfortunately paypal support is not very mindful of the urgency of this matter,
and to the inconvenience it is causing our customers. They say it will be fixed
by Wednesday, but I don’t want to get yours, or my expectations to high in case
they are not able to help resolve the problems by then.
P.S.
This is not an attempt to scam you, I am just giving ideas for a temporary
alternative solution so you are able to make a payment and so we are able to
ship your itme(s).
If you would like, you can send me your full phone number and I will call you to
discuss any ideas or questions you have.
Please let me know how you would like to proceed.
And again, I am really sorry for this inconvenience.
-Continued-
Part 3 of 3
By the way...
You can also select the send money for "ebay items" button. It will warn you
saying "paypal recommends that you use ebay check out to pay for these items" -
but if you have much experience with paypal you'll know that it doesn't matter
how you pay or send money, (paypal will always protect and side with the buyer
more than the seller in a dispute)
Anyhow i would hope that our ebay account is proof enough that we
are legitimate, and that this is not just another scam but only a temporary
solution until the problem can be corrected.
Sincerely
Dave Engels
AllStoresUnited
1205 North State St.
Big Rapids, Michigan 49307
Phone: +001 (616) 430-3001
__________________________________________________________________________________________________
Latest PayPal Problem Message
__________________________________________________________________________________________________
Hey,
This is Dave Ebay ID: allstoresunited
I've got a problem with my paypal account.
It will be fixed by Friday paypal says.
If you want to make payment and get your item faster you can pay via credit
card.
I’m willing to give you a discount also for the hassle.
You could send your number if you want me to call you instead.
Here's mine: +001 (616) 430-3001
Thanks
-Dave
__________________________________________________________________________________________________
Notify Item Is Being Shipped
__________________________________________________________________________________________________
Hey your item is on its way finally.
We have been waiting for it to come back in stock at the manufacturer so we
could restock it in our store.
Sorry for the long wait.
We really are doing our best.
Please forgive and be kind with feedback.
Thank you.
-Dave
__________________________________________________________________________________________________
Close Ebay Dispute Message
__________________________________________________________________________________________________
I will close the case if you agree to cancel the transaction.
I will not give you a strike if you agree to cancel the transaction.
I just want ebay to give back my money. (Fees they charge me.)
You just need to agree to cancel the transaction and everything will be ok.
I will also leave you positive feed back if you leave me positive feedback.
Thank you
-dave
+001 (616) 430-3001
__________________________________________________________________________________________________
Amazon Message
__________________________________________________________________________________________________
For questions / info and or more PB items please call or skype
me.
I will usually give you a discount for doing so.
Options...
(A.) Call me at: (616) 430-3001
- International callers: +001 (616) 430-3001
(B.) Get Skype at:
http://www.skype.com
- It is an instant messager. (type or talk)
- Download it and set up your account.
- Then add me to your contacts.
- My skype name is: allstoresunited.com
- My actual full name is: Dave E Engels
- I save all history so previous conversations and orders can be referenced
quickly.
***Do Not Email*** It is not checked regularly.
__________________________________________________________________________________________________
Amazon Feed Back
__________________________________________________________________________________________________
Thanks for your purchase - your order has been
processed and shipped - cheers - dave +1 (616) 430-3001
Thanks for the good communication - the phone call was much appreciated – you’re
a ten man!!! :)
Here's some positive feedback - But I need you to call me if possible - problem
with your order - 1 (616) 430-3001 – Dave
__________________________________________________________________________________________________
Amazon Message
__________________________________________________________________________________________________
Discount:
For Savings Contact --- 1 (616) 430-3001 --- If you would like a discount on
your order, or if you would like to add more things to your order at a
discounted price. Just call us and let us know before you win the item(s). We
can also build a custom order for you and discount the items as well as the
shipping. --- Email:
service@allstoresunited.com
__________________________________________________________________________________________________
Amazon Message
__________________________________________________________________________________________________
Appology:
Unfortunantly JT stopped making these masks - it really sucks.
i wish i could ship it to you but my plan was to have them drop ship it to you
(i don't stock them)
so i have canceled the sale.
i don't mean to be a jerk or anything it is just what amazon instructed me to
do.
i have these masks available on ebay.
these are the items numbers.
350252476842
350250100883
230380651833
If that helps at all.
You could call me and i'd be happy to give a discount off the ebay price if you
want to buy direct.
Hopefully to help make up for My Bad.
616-430-3001
-dave